Note!!!! The pages below have been updated on the Case
servers, so they may look a little different than the pictures presented here.
HOW TO
INSTALL FROM THE SOFTWARECENTER
This
tutorial will cover the three main software packages from the Softwarecenter:
- Microsoft Office (PowerPoint,
Word, Excel, etc…)
- Adobe Acrobat full version and
- Symantec AntiVirus Corporate
Edition.
These
programs are free to Case faculty, staff and students.
·
NOTE:
YOU DO NOT need to install all three programs. You may install whichever you
need. (Or you may want to install more than the following three.) We are only
showing the common three that are installed…but the instructions are similar
for all programs that are free and do not require keyserver.
The first thing is to have your Case
UserID activated. This is the same as your Case email.
·
You
may activate your UserID by clicking here: https://its-services.case.edu/middleware/NetworkTools/userReg.html
.
·
Once
you activate, your Case UserID will be ready to use.
Once you are
registered, you are ready to go.
ON CAMPUS
1. Connect your computer to the network
either:
- Wirelessly: You will need to be logged
into VPN when installing wirelessly
a. Please refer to the instructions
below: How to Download, Install and Log
into VPN.
- Wired:
If your
computer has never been registered for Case’s wired network, you may do so
at: https://setup.cwru.edu/index-registered.html
a. It will take 1 hour after activation
before you are able to use it on the wired network.
b. You can connect to the wired network
in your dorm room, FPB computer lab or Cyber Café (must provide your own Cat5
cable for café).
c. You do not need to be logged into VPN
for wired on campus.
2. Once you are wireless and logged into
VPN, or connected via our wired network, go to http://softwarecenter.case.edu
3. Enter the site using your Case UserID
(ex: abc12) and email password.
1. You will accept the agreement and
come to a page that looks similar to this:
a. The icons are for downloading to Windows,
Mac or Linux.
b. We only offer instruction on Windows
installations. Please refer to the Case Help
page for Mac/Linux instructions.
2. You are now ready to start the
download process. You
can do this in one of two ways:
a. Download the program executable, save it to your hard drive (in my documents), and install after or at a later time.
b. Download the program executable, and
choose “run” instead of save to install immediately.
i. We
will assume you are choosing option B for the instructions below. If you choose
option A, you only need to go back to the location where you have saved your
executables and double click them to install.
Note: No matter which way you choose,
you must install Office BEFORE Acrobat. (Symantec and others are not affected).
3.
We will start with Microsoft Office.
a. For Windows users, click on the
Windows icon in MS Office Enterprise 2007 (faculty and staff, choose “work at
home” license)
b. Click on “download” link at the
bottom of the page.
c. Choose “run” to start the install.
(choose save if you are choosing to save the executable)
i. Accept any license agreements and
continue on by clicking next, and so on.
ii. WHEN
YOU GET to the screen that asks you if you what type of install you would like,
choose COMPLETE.
iii. Continue on until Office is fully
installed.
iv. On the last screen, it will ask you
if you want to check for updates, DO SO. Download any updates that Office may
have.
v. It is good practice to check http://office.microsoft.com/
for office updates, at least once a month or so.
4. Back on the softwarecenter screen,
click “Softwarecenter Home”.
5. Next, we will install Adobe Acrobat.
a. Click on “Windows”
b. The next page will have an option to
download. Please click the icon that says download.
c.
Choose
“run” to start the install.
i. Accept any licensing agreements and
continue through clicking next, etc..
ii. A web page will pop up, close that
and your installation will continue.
iii. When you get to the options part,
choose COMPLETE INSTALL.
iv. Continue on until you are complete.
v. Choose
to download THE ELICENSE. (you
must be connected to the internet)
vi. You will now have acrobat 8
professional.
6. Back on the softwarecenter screen,
click “Softwarecenter home”.
7. Now choose Symantec Antivirus.
a. (NOTE!!!
IF YOU HAVE an active antivirus program, you do not need Symantec. If you want to use Symantec instead
of your program, you may follow instructions below, entitled “How to Remove
Existing Antivirus Programs”!)
b. Choose your Symantec download…you
will usually either choose32 bit (xp)
or Vista 32 bit.
c. Click on “Windows”
d. Choose “Run” to start the install
i. Continue through, clicking next, yes, etc…until the program is installed. If asked, you will use the unmanaged version.
ii. Symantec will now appear as a small
yellow shield in the corner of your system tray, by the clock.
iii. You will want to be sure to keep it
updated, especially if you do not connect to the internet every day. To do so,
double click the yellow shield (while you are connected to the internet) and choose
Live Update.
This will guide you through the update process.
12. You have completed the installations.
A few notes
- To access the Office programs,
they are located in your start menu, under programs/Microsoft Office.
- If you want them on the desktop, right click the program and choose send to/desktop as shortcut.
- When you open Word for the first
time, it will ask you to enable macros (for the Adobe). Check the check
box and click ENABLE.
- When you open Adobe for the first
time, it may ask you to register. You do NOT have to.
- You may install other programs
from the Softwarecenter if you choose. The ones on the bottom of the page
require you to install the Keyserver, and some require a fee.
REMEMBER TO UPDATE
YOUR SOFTWARE REGULARLY
- Acrobat:
Open the
software, click on HELP and UPDATES
- Office:
Go to http://office.microsoft.com and
choose the update option
- Symantec:
Click the
yellow shield. Pick liveupdate
- Windows:
Go to START and
click Windows Update or go to http://update.microsoft.com
- Set you Windows update to
happen automatically!
- Right click on “my computer”,
choose “properties”, choose “windows updates” to configure.
FROM HOME/OFF CAMPUS
- You MUST HAVE broadband internet
(IE: Cable/DSL…)
- You will need to log into VPN
- Once you are connected, follow
the “On Campus” instructions above.
HOW TO DOWNLOAD,
INSTALL AND LOG INTO VPN
- You will need to download,
install, and connect to VPN.
- Go to http://fpb.case.edu/it/vpnhowto.shtm
- Choose the bottom link for WINDOWS.
- It will ask you for your CaseID
and password (ex: abc12, email password)
- Download it to your DESKTOP.
- Install the program then you
will be asked to reboot.
- After install, you must log in
to VPN to download and install items from the Softwarecenter.
- Go to start/programs/cisco VPN,
and choose the VPN login/dialer.
- Choose Connect. (Note, it may
take about 30 seconds)
- Enter your CaseID and password.
HOW TO REMOVE
EXISTING ANTIVIRUS PROGRAMS, TO INSTALL SYMANTEC CORPORATE
So, you want
to use Symantec Corporate antivirus instead of yours? That’s ok..but first you
must uninstall your program.
If you have McAfee
1. locate the McAfee program, which is
running, on your system tray (near the clock)
2. right click and exit the program
a. this will close any running instances
of the program
3. go to start/control panel (or
start/settings/control panel)
4. go into add/remove programs
5. find all McAfee programs and remove
them
6. restart
7. follow the steps above to install
Symantec
If you have another Symantec
antivirus/Norton antivirus
1. go to start/control panel (or
start/settings/control panel)
2. go to add/remove programs
3. locate Norton antivirus/Symantec
antivirus
4. remove them
5. locate live update
6. remove live update
7. reboot
8. install Symantec Corporate according
to the steps above
Note: if you have problems from off
campus or from your dorm, please call the ITS Help Desk at 368-4357. If you are
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