Case Western Reserve University

IT & TECHNOLOGY

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TECHNICAL SUPPORT

IT Home Email at Case Account Activation Security and Maintenance Tech Support Computer Recommendations Carts and AV Equipment Requests H Drive How to... Contact Us

To contact the IT department, you have three main options:

• Email us at helpdesk@fpb.case.edu
• Call us at 368-6322
• Drop by suite 219, on the second floor (the Help Desk is located in Room 219H)

You can also find important information on the Case ITS homepage.

• Carts/Multimedia Requests
• How to create CDs, CDRs, and CDRWs
• How to create PDFs
• How to use Microsoft Producer
• How to use the Scanner in Room 227
• How to use VPN/Wireless
• Instructional Technology and Academic Computing (ITAC)
• Technology Enhanced Classrooms (TEC)
• KSLEARN Technology Training
• Laptop Setups for Faculty and Staff
• Oracle Calendar
• Case Help Desk